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Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1138856
07/01/11 06:14 PM
07/01/11 06:14 PM
Joined: May 2011
Posts: 771
Miami, FL
Vicky Offline
Glider Guardian
Vicky  Offline
Glider Guardian

Joined: May 2011
Posts: 771
Miami, FL
Some news from another forum, I don't have any information besides this:

Quote:
i got a voicemail from diane at martins, she told me the 14 or more REPLACEMENT cages they just sent out,
including my new one i got yesterday are bad, she said the coating was bad and that martins has sent me
out another new cage today and now i have 2 bad cages to send them. this is very upsetting, how many new
cages are out there that are again bad?

she sent me an email but i havent read it yet as i am at work.

this new problem as i know some people got new cages from martins and have
their gliders in them already and if martins forgets to call or contact any body more gliders will be in harms way.

thank you.
back to work.

_________________
take care,
nancy in detroit


~Vicky~
:grey: Marty & :grey: Dobby
~ GLIDERS GALORE ~
Re: Update on cages and recall -PART THREE [Re: Vicky] #1138866
07/01/11 07:10 PM
07/01/11 07:10 PM
Joined: Oct 2003
Posts: 16,786
St. Johns, Florida
Srlb Offline
Glideritis Anonymous
Srlb  Offline
Glideritis Anonymous

Joined: Oct 2003
Posts: 16,786
St. Johns, Florida
Ok these cages are NOT toxic folks so we need to let everyone know that is NOT the issue with these cages.

The issue is the folks that do the powder coating left out a step in the process. This will allow the coating to *flake and fall* off with the easiest of touches.

So please, do not think they are toxic, that is NOT the case here.


Peggy
Critter Love
Critter Love® Diet Center

If you want to know what a person is like, watch how he treats others.

You'll never know what the outcome is if you don't step up and try.

Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1138884
07/01/11 08:36 PM
07/01/11 08:36 PM
Joined: Sep 2007
Posts: 20,093
North Central Ohio
GliderNursery Offline
Tech Admn
GliderNursery  Offline
Tech Admn

Joined: Sep 2007
Posts: 20,093
North Central Ohio
Thanks for posting the explanation Peggy. I was thinking..."Not again!"


Shelly

Don't sacrifice quality information for convenient information.


Glider Nursery

Sugar Glider Foundation


Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1138912
07/01/11 10:03 PM
07/01/11 10:03 PM
Joined: Dec 2008
Posts: 2,839
roseville, mi
H
hwh4ev Offline
Glider Addict
hwh4ev  Offline
Glider Addict
H

Joined: Dec 2008
Posts: 2,839
roseville, mi
finally got to read the email from martins and am glad to
hear it is a powder coating issue.

didnt know the details at work because i didnt have access
to my email.

so all seems to be ok.

thanks peggy.

regards,
nancy in detroit

Last edited by hwh4ev; 07/01/11 10:03 PM.

regards,
nancy in roseville (formerly in detroit)
Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1138956
07/02/11 12:49 AM
07/02/11 12:49 AM
Joined: Mar 2010
Posts: 28,214
Washington D.C. Metro Area
DCMuffin Offline
Glideritis Anonymous
DCMuffin  Offline
Glideritis Anonymous

Joined: Mar 2010
Posts: 28,214
Washington D.C. Metro Area
Yes...let's please not panic here!

Diana is absolutely beside herself right now. She's angry, she's sad and doesn't know if she should scream or cry. Martin's has used the same powder coating facility for years! This time was no exception and they have always done a good job for them. However, somewhere along the way this time, there were a select number of panels that were not properly coated. They are not a hazard to gliders and are NOT toxic. Fortunately, only a small number of these improperly coated cages went out so they're issuing replacements and all will be well.

thumb

Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1138967
07/02/11 01:40 AM
07/02/11 01:40 AM
Joined: Nov 2008
Posts: 1,414
Minneapolis, MN
wildlifeangel Offline
Glider Slave
wildlifeangel  Offline
Glider Slave

Joined: Nov 2008
Posts: 1,414
Minneapolis, MN
I'm not sure if this is needed or not... but the tremors I have seen discussed sound like seizures. I have a glider that was having seizures, and my vet prescribed valium for the seizures. The valium helped a LOT... and it might help to prevent permanent damage to the brain from seizures. My vet also informed me that there is a condition called "brain shock" in which an animal seems to be neurologically damaged, but they recover over time.


Nadine

Adam-Eve
Starsky-Bianca
Gabriel-Charity
Barrington-Bailey
Travis-Rose-Ruby
Justice-Mercy
Natalia-Carmella-Cayden
Minka-Marco
Reagan-Jocelynn
Donnovin-Selina
Kaluah-Keeko-Emily-Monty-Lexy-Kevin-Raven-Skeeter
:rtmo: :leu: :bb: :cream: :plat:

www.tspsugar.com
Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1138972
07/02/11 02:04 AM
07/02/11 02:04 AM
Joined: May 2011
Posts: 771
Miami, FL
Vicky Offline
Glider Guardian
Vicky  Offline
Glider Guardian

Joined: May 2011
Posts: 771
Miami, FL
Glad it was just a coating issue and everyone's babies will be just fine. laugh


~Vicky~
:grey: Marty & :grey: Dobby
~ GLIDERS GALORE ~
Re: Update on cages and recall -PART THREE [Re: Vicky] #1139052
07/02/11 10:01 AM
07/02/11 10:01 AM
Joined: Mar 2010
Posts: 28,214
Washington D.C. Metro Area
DCMuffin Offline
Glideritis Anonymous
DCMuffin  Offline
Glideritis Anonymous

Joined: Mar 2010
Posts: 28,214
Washington D.C. Metro Area
Originally Posted By: Vicky
Glad it was just a coating issue and everyone's babies will be just fine. laugh


Yep...everything will be just fine! smile

Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1139095
07/02/11 01:00 PM
07/02/11 01:00 PM
Joined: Jan 2011
Posts: 31
North Little Rock, AR
Rocky_D Offline
In Pouch
Rocky_D  Offline
In Pouch

Joined: Jan 2011
Posts: 31
North Little Rock, AR
We received our replacement cage on June 30. We cleaned it up good and let it dry over night before putting it together. On July 1 we received an email telling us not to put the cage together because some of the panels may not be properly coated. The email stated a new replacement, replacement cage was being shipped out on July 1 and instructions to place the original PVC cage and the new replacement cage in the box the replacement cage came in and return via Fed X with return label provided and we would receive a tracking number for the new replacement, replacement cage later that day. Later on July 1 we received a phone call from Martins telling us of the panel situation and for us not to put the replacement cage together until we looked it over good to make sure we had none of the bad panels and if we did have bad panels to contact them and they would ship the new replacement, replacement cage out on July 5.

Our story began in March when both of our gliders were affected by the PVC cage. One (Taz) died after a trip to the emergency vet. The other (Rocky) started showing the same signs the next day and was seen by our regular vet. Rocky was placed in a hospital cage so we could better monitor his progress while we administered the meds. When Rocky began to show improvement he was returned to the PVC cage. In May we decided to replace Taz and found another young male (Oscar). During the introductions it looked like Rocky was not going to let Oscar stay with him so we decided to buy another cage from Martins just in case. When we attempted to order the new cage it was shown as 'out of stock'. We sent a message to Martins inquiring when they would have them back in stock. The next day we got the response about the issue with the cages and to remove them from the cage if they began to show the signs. By the time we returned home from work Rocky was showing the signs again. We returned him to the hospital cage and started the meds again. Unfortunately for us all our vet knew was that a virus had affected the east coast glider community and that only 50% were surviving (this was in March 2011) the meds we received were anti-inflammatory and calcium supplements to be given orally twice daily for 5 days only.

We purchased a flight cage from a local pet store where Oscar stayed until Rocky started feeling better. When we restarted introductions Oscar was the aggressor so Rocky was returned to the hospital cage. We are afraid that Oscar senses something is wrong with Rocky and wants nothing to do with him.

With the new replacement cage not having any bad panels we put it together and will attempt reintroductions again in the new cage.

Our $300.00 glider investment has turned into well over $1,000.00 with the purchase of additional gliders (Taz and Oscar) and cages. Our vet bills alone have been over $750.00. Emotional stress from the death of Taz and the near death of Rocky is immeasurable.

We know we are not alone in this saga and that many have suffered, both glider and human. We feel that Martins should have notified us, as soon as they pulled the cages from sale inventory, of concern for the health of some gliders. This would not have saved Taz but could have prevented a relapse for Rocky.

Has Martins admitted partial responsibility with the free replacement of the PCV coated cages they sell? Can we absorb the needless expense we've incurred? Is it right to ask us to? I know the glider community is not a 'rich' community and we struggle to give our gliders the best we can. For us to be exposed to these needless expenses hurts.

Thank you for reading our ramblings, once we got started our feelings took over.


Bob n Glenda


:grey: Rocky D

:rbridge: Taz
Re: Update on cages and recall -PART THREE [Re: Gizmogirl] #1139101
07/02/11 01:16 PM
07/02/11 01:16 PM
Joined: Jul 2009
Posts: 13,454
South Africa
G
Gizmogirl Offline OP
Glideritis Anonymous
Gizmogirl  Offline OP
Glideritis Anonymous
G

Joined: Jul 2009
Posts: 13,454
South Africa


Casper & Liezl
:grey:Gizzy, Boesman, Muchu, Kiamon, Sky & Boog:grey:
A glider's eyes have the power to speak a great language

RIP Sugar 2009 & Kaida 2013
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