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Re: Freak out
[Re: Lory]
#1381563
11/07/14 06:07 PM
11/07/14 06:07 PM
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Joined: Apr 2012
Posts: 5,389 Maryland
Terry
Serious Glideritis
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Serious Glideritis
Joined: Apr 2012
Posts: 5,389
Maryland
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First, I would contact vendor again and ask if she indeed shipped items, if she has, let her know you haven't received them yet and ask if she has a tracking number, most vendors I believe use those. If you have no luck with that, tell her you want a refund. If she doesn't work with you, you'll have to file a dispute with PayPal. Please let us know how this goes. I sent you a pm.
Last edited by Terry; 11/07/14 06:13 PM.
Lives with: 1 God 1 dog, (Willow) 1 Sugie, (Ollie) R.I.P. Lulu (2/28/12-10/13/17) R.I.P. Skadoosh (2/28/12-3/26/18)
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Re: Freak out
[Re: Lory]
#1381565
11/07/14 06:40 PM
11/07/14 06:40 PM
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Joined: Oct 2014
Posts: 42 Alberta, Canada
Raelea
Out of Pouch
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Out of Pouch
Joined: Oct 2014
Posts: 42
Alberta, Canada
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Could you buy or borrow a smaller cage in the meantime? I had the same problem, the cage I purchased was let getting to me as well, I even postponed getting my babies a week I ended up borrowing a bird cage from a friend, that the babies stayed in for about 2 days. It was smaller than ideal but with some toys and perches it did well for them. I'll probably actually buy my own for when I need to travel or they need to go stay with family while I'm away or anything. I hope she gets back to you soon.
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Re: Freak out
[Re: Lory]
#1381567
11/07/14 07:16 PM
11/07/14 07:16 PM
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Joined: Oct 2014
Posts: 54 South Carolina
Lory
OP
Out of Pouch
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OP
Out of Pouch
Joined: Oct 2014
Posts: 54
South Carolina
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Oh Raelea it's the fleece pouches, purses, corner things, etc. It's not the cage it's their sleeping items. I heard they get their nails stuck so I made the decision to buy custom ones safer for my babies. But of course something went wrong.
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Re: Freak out
[Re: Lory]
#1381570
11/07/14 07:29 PM
11/07/14 07:29 PM
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Joined: Mar 2000
Posts: 43,318 LittleRock, AR USA
KarenE
Owner
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Owner
Joined: Mar 2000
Posts: 43,318
LittleRock, AR USA
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File a complaint with Paypal. I think you will be surprised how quick you get a response from her if not your package
If you ordered as the result of an ad she placed on GliderCENTRAL, shoot me a PM. If not, I can't help.
At any rate, try paypal for sure.
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Re: Freak out
[Re: Lory]
#1381640
11/08/14 06:55 AM
11/08/14 06:55 AM
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Joined: Jan 2009
Posts: 7,748 New Jersey
JillMarie
Serious Glideritis
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Serious Glideritis
Joined: Jan 2009
Posts: 7,748
New Jersey
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It is always sad when something like this happens. As a customer it is frustrating when you are looking forward to something being delivered in a timely manner, and then it doesnt show, or show on time (had that last week with something and it drove me nuts) As a vendor I always use tracking numbers, for piece of mind for both myself and customer. I use priority so depending on location takes 2 to 3 days which is nice as I hate to wait too. If using priority, insurance is included up to $50.
Last edited by Feather; 11/12/14 04:51 PM. Reason: removed text - Feather
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Re: Freak out
[Re: Lory]
#1381835
11/10/14 11:57 AM
11/10/14 11:57 AM
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Joined: Aug 2014
Posts: 1,816 Longview, Texas
Kris_N_Zoe
Glider Slave
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Glider Slave
Joined: Aug 2014
Posts: 1,816
Longview, Texas
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So sorry to hear about your troubles. Hope you get it sorted out quickly!
Last edited by Feather; 11/12/14 05:01 PM. Reason: removed text
Pibble pup Jenson Glide free: Smoke (6/16/15) and Zoey (10/2/15)
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