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#1389957 - 05/13/15 10:04 AM My Glider Wheels - are they still selling wheels?
Philwojo Offline
Tech Support

Registered: 04/14/15
Posts: 762
Loc: Darien, IL
Just wondering if anyone knows if My Glider wheels ( http://www.mygliderwheelsandmore.com/shop-for-wheels.html ) is still selling wheels or not? I put in an order with them well over a week or 2 ago now and got an automated email, but nothing since. I emailed David back asking for any updates over 2 days ago and also still no response. Just making sure that I am not waiting for something that will never come.

Thanks,
Phil
_________________________
Re-homed 2 females on 04/24/2015
Doll Face :wfb:     Sug :grey:

Re-homed From Stephyy24 on 11/06/2015
Bella :grey:           Luna :grey:

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#1389959 - 05/13/15 10:11 AM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Kris_N_Zoe Offline
Glider Slave

Registered: 08/25/14
Posts: 1816
Loc: Longview, Texas
Yes, He's still selling. It just takes him a while sometimes(He's only 1 person with dozens of orders to fill). He's hard to get a hold of even for his distributors so please don't feel ignored, David is kind of a hermit. And his health keeps him down for days or weeks at a time, you will get your wheel, please be patient.
_________________________
Pibble pup Jenson jump Glide free: Smoke (6/16/15) and Zoey (10/2/15) :rbridge:

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#1389960 - 05/13/15 10:22 AM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Philwojo Offline
Tech Support

Registered: 04/14/15
Posts: 762
Loc: Darien, IL
OK, thanks, just wanted to make sure, really want to get the old wheel they have out and the new one in place. I'll keep patiently waiting.

Phil
_________________________
Re-homed 2 females on 04/24/2015
Doll Face :wfb:     Sug :grey:

Re-homed From Stephyy24 on 11/06/2015
Bella :grey:           Luna :grey:

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#1389961 - 05/13/15 10:29 AM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Kris_N_Zoe Offline
Glider Slave

Registered: 08/25/14
Posts: 1816
Loc: Longview, Texas
Thank you for your patience! They really are worth the wait.
_________________________
Pibble pup Jenson jump Glide free: Smoke (6/16/15) and Zoey (10/2/15) :rbridge:

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#1389968 - 05/13/15 11:49 AM Re: My Glider Wheels - are they still selling wheels? [Re: Kris_N_Zoe]
JanetGlider Offline
Glider Slave

Registered: 09/05/08
Posts: 1404
Loc: Gibson City, IL
I agree, David is great to work with but it does take time.
Your Raptor Wheel will definitely be worth waiting for!
_________________________
JanetGlider

PH: 217-249-3243

Email: janetbusick@gmail.com

Website: janetgliders.weebly.com

Love all of my special pets: Sugar Gliders, Dogs, & Sun
Conure Parrot

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#1389977 - 05/14/15 12:28 AM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
zanderfever Offline
In Pouch

Registered: 04/03/15
Posts: 38
Loc: Western NY
He had a form of emergency. I ordered a wheel about a month ago and only just got it. Give him a little time, the wheel turned out wonderfully.
_________________________
:grey: Gwaihir The Windlord :grey: Quinn :wfb: Sophie

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#1389979 - 05/14/15 09:46 AM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Philwojo Offline
Tech Support

Registered: 04/14/15
Posts: 762
Loc: Darien, IL
Thanks for the feedback, as I said I more just wanted to make sure that I wasn't going to wait for weeks on end and then end up with nothing and have to order from elsewhere. It doesn't appear that is the case, so I am anxiously waiting to hear from him and get my wheel for our girls now.

Phil
_________________________
Re-homed 2 females on 04/24/2015
Doll Face :wfb:     Sug :grey:

Re-homed From Stephyy24 on 11/06/2015
Bella :grey:           Luna :grey:

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#1390252 - 05/22/15 02:04 PM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Philwojo Offline
Tech Support

Registered: 04/14/15
Posts: 762
Loc: Darien, IL
Ok, so it has been a little more than another week since I last posted, pushing 2 weeks, still haven't heard anything from him yet. Does anyone have any contact with him? If so can someone just ask him to email me so I know what is going on?

I don't want to keep the wodent wheel in their cage much longer, but if I don't get a response I might be forced to go with another option.

Phil
_________________________
Re-homed 2 females on 04/24/2015
Doll Face :wfb:     Sug :grey:

Re-homed From Stephyy24 on 11/06/2015
Bella :grey:           Luna :grey:

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#1390260 - 05/22/15 05:49 PM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Srlb Offline
Glideritis Anonymous

Registered: 10/30/03
Posts: 16758
Loc: St. Johns, Florida
Last I heard he was not making them right now due to some health issues????
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Peggy
Critter Love
Critter LoveŽ Diet Center

If you want to know what a person is like, watch how he treats others.

You'll never know what the outcome is if you don't step up and try.


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#1390261 - 05/22/15 06:03 PM Re: My Glider Wheels - are they still selling wheels? [Re: Srlb]
Terry Offline
Serious Glideritis

Registered: 04/29/12
Posts: 5073
Loc: Maryland
I'm pretty sure from recent posts that he is making them. He is concentrating on wheels due to volume and not staying on top of his emails currently. Please hang in there, I'm sure you will hear something when your wheel is ready to ship.
_________________________
Lives with:
1 God
1 dog, (Willow)
2 Sugies, (Ollie & Skadoosh)
R.I.P. Lulu (2/28/12-10/13/17)

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#1390791 - 06/08/15 09:53 AM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Philwojo Offline
Tech Support

Registered: 04/14/15
Posts: 762
Loc: Darien, IL
Update to this topic, I finally received my wheel and have put it in the cage. The wheel is top notch and I like it, the girls are still feeling it out to see what they think.

The only complaint I have is that David never emailed me to respond to any of my questions about my order. I understand he is busy and this is not his only thing he does, but I wish he would have taken the time to do a little customer service, it does go a long way in my book at least.

Phil
_________________________
Re-homed 2 females on 04/24/2015
Doll Face :wfb:     Sug :grey:

Re-homed From Stephyy24 on 11/06/2015
Bella :grey:           Luna :grey:

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#1390806 - 06/08/15 03:35 PM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Terry Offline
Serious Glideritis

Registered: 04/29/12
Posts: 5073
Loc: Maryland
I'm so glad you received your wheel and are very happy with it. I'm sure your gliders will love it once they figure out how much fun it is to use.

I understand the customer service issue you had, but please understand that this is due to the fact that he had been very ill, and may still be or have continuing health problems. He was, as I understood, very behind in his order requests, so chose to make the decision to focus on wheel building/crafting rather than check and return emails. I also believe that he wouldn't prefer to neglect his emails, but the urgency to craft the wheels that had been ordered were his main priority at this time. I don't believe it is a standard practice of his. A few years ago I contacted him to discuss purchasing a wheel, he answered my email and I was pleased with his customer service, and had heard his wheels were really nice, however I chose to go with a different vendor based on information of an option I was really interested in at the time. I do not regret my wheel vendor choice, as I love the wheels I have gotten from the vendor I chose, but I could never say anything negative about David or his wheels, I just wish him well, and that he will have a long opportunity to continue crafting his glider safe wheels.
_________________________
Lives with:
1 God
1 dog, (Willow)
2 Sugies, (Ollie & Skadoosh)
R.I.P. Lulu (2/28/12-10/13/17)

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#1390808 - 06/08/15 03:44 PM Re: My Glider Wheels - are they still selling wheels? [Re: Philwojo]
Philwojo Offline
Tech Support

Registered: 04/14/15
Posts: 762
Loc: Darien, IL
I know they will enjoy it also, just different for them compared to the Wodent Wheel they had previously, so they are just adjusting to it.

I wish nothing but the best for David, and hope he is healthy. I have no ill will and don't want to talk bad about David as I don't know him. I just commented on the business aspect of it was all. I understand there are always factors involved, and I would buy from him again, the quality of the wheel is great.

Phil
_________________________
Re-homed 2 females on 04/24/2015
Doll Face :wfb:     Sug :grey:

Re-homed From Stephyy24 on 11/06/2015
Bella :grey:           Luna :grey:

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