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#913905 - 03/02/10 02:38 PM File a Complaint Against Perfect Pocket Pets Today
oakley Offline
Glider Slave

Registered: 07/22/05
Posts: 2305
Loc: Florida, USA
Hi everyone,

I just filed a complaint with the Federal Trade Commission against:

Sugar Glider Reviews
Perfect Pocket Pets
Sugar Bears
North American Sugar Bear Association
Association of Sugar Glider Veterinarians

All you have to do is go to this Complaint Site and follow the instructions. When it asks you to identify the company or organization, add all of these sites. Provide as much or as little personal info as you like, and then explain why you are complaining in the additional information box.

I said that my main complaint was false advertizing, especially on the Sugar Glider Reviews site. They claim to have public reviews when in fact they do not allow the public to add a review (and never have) and their information comes only from them.

I would DEFINITELY add that the Association of Sugar Glider veterinarians was discovered to be a fictitious name by the Florida Department of State Division of Corporations. Provide this link for their convenience: http://www.sunbiz.org/scripts/ficidet.ex...um=G09000134327


If enough complaints are submitted I believe that a few of their sites will either be shut down, or required to provide correct information. The Association of Sugar Glider veterinarians is blatantly going against the Florida Dept. of State, and will have to be changed or shut down.

Join me, maybe we can change (PPP) Perfect Pocket Pets a little!
_________________________
Meghan

~__/>
{{ }}


Suggies: Basil, Mausi, Bagheera/Baloo, & the Trio
Dogs : Pretzel/Snickers
Horse: Nugget
RIP: Gato, Pepito, Pepper, and Mowgli gangel


Oakley's Glider Site

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#913921 - 03/02/10 02:53 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: oakley]
SugarGliderCandy
Unregistered


GOOD FOR YOU!!! Thank you for providing the necessary links smile

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#913925 - 03/02/10 02:59 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: ]
JillMarie Offline
Serious Glideritis

Registered: 01/03/09
Posts: 7748
Loc: New Jersey
is this only for florida residents?
_________________________
:grey: Bosom Buddy Creations:grey:
^website link wink

Remember that God Loves You!

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#913926 - 03/02/10 03:02 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: JillMarie]
oakley Offline
Glider Slave

Registered: 07/22/05
Posts: 2305
Loc: Florida, USA
This is for EVERYONE. Because the company is mainly internet based, anyone who wants to can complain, regardless of where you live. Everyone is subjected to the internet, and Truth in Advertising is taken very seriously!
_________________________
Meghan

~__/>
{{ }}


Suggies: Basil, Mausi, Bagheera/Baloo, & the Trio
Dogs : Pretzel/Snickers
Horse: Nugget
RIP: Gato, Pepito, Pepper, and Mowgli gangel


Oakley's Glider Site

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#913937 - 03/02/10 03:21 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: oakley]
LSardou Offline
Glideritis Anonymous

Registered: 03/01/06
Posts: 21060
Loc: Kansas
clap Thank you Meghan, This will definitely help!

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#913966 - 03/02/10 04:10 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: LSardou]
Happy Birthday melek007 Offline
Glider Addict

Registered: 01/03/07
Posts: 3874
Loc: Eastern NC
clap
_________________________
~ I miss my Alev, Nese & Levent ~

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#913976 - 03/02/10 04:34 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: melek007]
Cudder
Unregistered


Done

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#914037 - 03/02/10 06:36 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: ]
Meg_n_Von Offline
Glideritis Anonymous

Registered: 05/15/09
Posts: 12099
Loc: Vulcan, MO
Rock n' Roll Meghan!
_________________________
Megan & LaVaughn

Sugar Exotics

:bb: Kira :grey: Sadie - Neal :wfb: Pip - Violet :rtmo: Logan - Charli - Tyler - Seamus :plat: Chloe - Cas :leu: Boone

RIP David
Your life was short lived, but your memory will last forever.

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#914208 - 03/03/10 01:33 AM Re: File a Complaint Against Perfect Pocket Pets Today [Re: Meg_n_Von]
sweetReaper Offline
Glider Guardian

Registered: 01/14/08
Posts: 1048
Loc: Londonderry, NH
Awesome! I sent in a complaint smile
_________________________
Sarah is currently a slave to:

Joe <3 - boyfriend
Kasu, Chihiro, Haku, Io - the suggies :bb: :grey: :grey: :rtmo:
Miki :rbridge: You are greatly missed <3
Fuuko, Rin, Hinata - the ratties
Two super cute axolotls

"It can't rain all the time" - Eric Draven

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#914219 - 03/03/10 02:34 AM Re: File a Complaint Against Perfect Pocket Pets Today [Re: sweetReaper]
Gizmogirl Offline
Glideritis Anonymous

Registered: 07/31/09
Posts: 13454
Loc: South Africa
Bozeman and I will add a complaint right now all the way from South Africa.
_________________________
Casper & Liezl
:grey:Gizzy, Boesman, Muchu, Kiamon, Sky & Boog:grey:
A glider's eyes have the power to speak a great language

RIP Sugar 2009 & Kaida 2013

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#914252 - 03/03/10 07:13 AM Re: File a Complaint Against Perfect Pocket Pets Today [Re: Gizmogirl]
oakley Offline
Glider Slave

Registered: 07/22/05
Posts: 2305
Loc: Florida, USA
Originally Posted By: Gizmogirl
Bozeman and I will add a complaint right now all the way from South Africa.


Awesome! The more complaints that get filed, and the more widespread those complaints are, the more attention this serious matter will receive!
_________________________
Meghan

~__/>
{{ }}


Suggies: Basil, Mausi, Bagheera/Baloo, & the Trio
Dogs : Pretzel/Snickers
Horse: Nugget
RIP: Gato, Pepito, Pepper, and Mowgli gangel


Oakley's Glider Site

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#914265 - 03/03/10 07:47 AM Re: File a Complaint Against Perfect Pocket Pets Today [Re: oakley]
LabNGliderMom Offline
Glider Addict

Registered: 01/04/09
Posts: 3753
Loc: Florida
I will file complaints later today- you might want to post this across the other boards f you have not already done so.
_________________________
Julie
Hubby: George
Kids: Ayla & Michael
Grandsons: Trysten, Dayton, KJ & Nathyn
The Zoo: Midnight, Severe & Nala - Claude, Pixie, Tippy & Chili - Scout & Soluna, Theo & Deegie

http://hammockhavenpetsplus.com



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#914274 - 03/03/10 08:03 AM Re: File a Complaint Against Perfect Pocket Pets Today [Re: LabNGliderMom]
oakley Offline
Glider Slave

Registered: 07/22/05
Posts: 2305
Loc: Florida, USA
Good idea Julie!
_________________________
Meghan

~__/>
{{ }}


Suggies: Basil, Mausi, Bagheera/Baloo, & the Trio
Dogs : Pretzel/Snickers
Horse: Nugget
RIP: Gato, Pepito, Pepper, and Mowgli gangel


Oakley's Glider Site

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#914289 - 03/03/10 08:41 AM Re: File a Complaint Against Perfect Pocket Pets Today [Re: oakley]
CalamityAnnie
Unregistered


Another great idea, Meghan!!
Everyone, You can also send a letter to your states Attorney General and the Deputy Attorney general in charge of your states internet bureau. They actually have the ability to SUE the company in question for their fraud. Might as well hit them in the "perfect pocket-book" too!! smile
I have a copy of the letter I sent if anyone wants to use it and just change the name of the Attorney General for your state at the top and sign your own name at the bottom.
Also, also...if you bought from (PPP) Perfect Pocket Pets and had a bad experience file a complaint with the Better Business Bureau. They already have a D+ rating....

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#914417 - 03/03/10 03:45 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: ]
oakley Offline
Glider Slave

Registered: 07/22/05
Posts: 2305
Loc: Florida, USA
Excellent information, thanks Carrie!

If the mods don't mind, I'd love it if you could copy and paste your letter into a post so we can use it too.

I especially like the part about filing a complaint for people who have purchased from (PPP) Perfect Pocket Pets thumb
_________________________
Meghan

~__/>
{{ }}


Suggies: Basil, Mausi, Bagheera/Baloo, & the Trio
Dogs : Pretzel/Snickers
Horse: Nugget
RIP: Gato, Pepito, Pepper, and Mowgli gangel


Oakley's Glider Site

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#914760 - 03/04/10 12:11 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: oakley]
CalamityAnnie
Unregistered


Sorry, I just saw your reply.
I will post the letter tonight when I get home from work. smile

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#915807 - 03/06/10 11:20 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: ]
sweetReaper Offline
Glider Guardian

Registered: 01/14/08
Posts: 1048
Loc: Londonderry, NH
Any update?
_________________________
Sarah is currently a slave to:

Joe <3 - boyfriend
Kasu, Chihiro, Haku, Io - the suggies :bb: :grey: :grey: :rtmo:
Miki :rbridge: You are greatly missed <3
Fuuko, Rin, Hinata - the ratties
Two super cute axolotls

"It can't rain all the time" - Eric Draven

Top
#916428 - 03/08/10 10:35 AM Re: File a Complaint Against Perfect Pocket Pets Today [Re: sweetReaper]
CalamityAnnie
Unregistered


Hi, sorry...my week got all crazy!
I am posting my letter below. If for some reason the mods don't want to allow it on here we have a copy of it over at the mill breeder Project or I can PM it to you. I was concerned about posting it so publicly because we know that "trolls" for the company get on here and I think that in certain circumstances in could be unwise to "show your hand" so to speak. But after talking to my lawyer and judge friends (of which I have a few) they tell me it's not a problem...

so here it is:

(fill in date here)

Economic Justice Internet bureau
Executive Deputy Attorney General Eric Corngold
Office of the Attorney General
Internet Bureau
120 Broadway
New York, NY 10271

Subject: Internet Astro-turfing

Dear Executive Deputy Attorney Corngold,

I am writing this letter asking for your help with a topic that you may already be familiar with. That topic is Internet Astro-turfing. A practice by which many fake websites are created that seem to be “independently” operated but in actuality are all owned by the same company. Many of these sites often include false positive customer reviews, which also all turn out to be written by paid company employees.
The company I am writing in regard to is Perfect Pocket Pets. This company sells small exotic animals called Sugar Gliders at public venues such as County Fairs, malls and home shows. They sell these animals to the unsuspecting public by focusing on their “cuteness” while downplaying and sometimes straight out lying about the effort, time and care these exotic pets need. This is both unfair to the animal and the customer.
The issue I take with Perfect Pocket Pets is this: When prospective buyers see one of these adorable animals at their local mall and wants to do research on them before buying an employee will give them a list of “reputable” websites to do research on. The unfortunate part is that this company owns and operates no less than 7 of these different websites. One such site mynasga.org claims to be a “truly independent objective source” of information and tells you to also check out sugargliderreviews.org This is supposedly another independent site reviewing places to get correct sugar glider care information. All of their own websites are rated 9 out of 10 while all other sites are almost never rated above 1 and are considered “dangerous” and “unlicensed”. When you try to publish your own reviews the site gives you an “error” message and tells you to try again later, a later, which is never allowed to happen. Their contact page has also never worked. They even own a “veterinary” website with a paid “independent” vet who spews their sales pitch.
I believe this must fall under truth in advertising laws and the crime here is that consumers cannot get any real information on caring for these animals when bombarded with links to bogus websites full of sales propaganda masquerading as “independent objective” information. Sugar gliders, being an exotic pet DO require a high degree of care and maintenance. Much more than Perfect Pocket Pets is willing to let their perspective customers find out about before the sale. After the sale, their customer service that seemed so friendly dries up at the point where the buyer realizes that their new pet is in no way the easy bundle of joy they were expecting.
Many sugar gliders end up on Craig’s list within weeks after their initial sale or worse, let loose in the wild, where death is assured.
I believe that curtailing this companies many misleading websites would be a first step to allowing consumers to research the kind of information that is truly needed to make an informed decision for both themselves and the lives of this special animal.

Thank you for taking the time to read this letter. I hope it is something that you can look into as it would mean a great deal to the many small animals whose lives are at stake and of course to the disappointed and heartbroken owners who feel tricked by this companies deceptions (myself included). If someone would like to contact me directly concerning any portion of the information I have given I can be reached at (fill in your e-mail here if you want)


Sincerely,
(insert your name here)
Concerned owner



Below is a listing of the known websites owned by Perfect Pocket Pets

pocket-pets dotcom
sugarbears dotorg
mynasga dotorg
sugargliderrevies dotorg
mynasba dotorg
sugarglidershere dotcom
ASGV dotorg


c.c. Attorney General Andrew M. Cuomo


You can just cut and paste this into word. You will obviously need to find your owns states Attorney General information and replace mine for yours. I also removed all the WWW's and added the word Dot on everything so as to not have their websites linked to here.
You can also just use this letter as a template if you want and re-word whatever you want. Just remember that the attorney general can only work within the LAWS and can not really take into account "feelings" so try not to get to "emotional" if you know what I mean.

I also have copies of other letters to send to people which I will not post publicly but if anyone wants those you can PM me here or at the mill breeder project and I would be happy to give those out too!!

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#917981 - 03/11/10 02:00 PM Re: File a Complaint Against Perfect Pocket Pets Today [Re: ]
CalamityAnnie
Unregistered


Just an update on this:
I received a letter back from the office of the Attorney General which basically said they had received my letter and were forwarding it to the office bureau in charge of Internet Fraud who would be contacting me. It had a case and file number and everything!!

So, if you don't think that sending out a 44 cent letter to the Attorney General, a mall manager or to someone who runs a home show, or filing a complaint with the FTC will do any good, think again!!
And a way we can make it work better is for ALL of us to do just ONE of these simple things!

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