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Freak out #1381561
11/07/14 05:59 PM
11/07/14 05:59 PM
Joined: Oct 2014
Posts: 54
South Carolina
L
Lory Offline OP
Out of Pouch
Lory  Offline OP
Out of Pouch
L

Joined: Oct 2014
Posts: 54
South Carolina
So I decided to go with the custom cage set up and ordered two set like suggested. I need a suggestions or help. She made them and everything but the lady said she had forgotten about them and was glad I emailed her and she'd send them in the morning. That was on 28th of Oct. they would be sent out and I haven't received anything. What should I do? I only have about a week until I get my babies and don't have time to reorder another set let alone two. Plus I paid with paypal so .....

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Re: Freak out [Re: Lory] #1381563
11/07/14 06:07 PM
11/07/14 06:07 PM
Joined: Apr 2012
Posts: 5,389
Maryland
T
Terry Offline
Serious Glideritis
Terry  Offline
Serious Glideritis
T

Joined: Apr 2012
Posts: 5,389
Maryland
First, I would contact vendor again and ask if she indeed shipped items, if she has, let her know you haven't received them yet and ask if she has a tracking number, most vendors I believe use those.

If you have no luck with that, tell her you want a refund. If she doesn't work with you, you'll have to file a dispute with PayPal.


Please let us know how this goes.

I sent you a pm.

Last edited by Terry; 11/07/14 06:13 PM.

Lives with:
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Re: Freak out [Re: Terry] #1381564
11/07/14 06:23 PM
11/07/14 06:23 PM
Joined: Oct 2014
Posts: 54
South Carolina
L
Lory Offline OP
Out of Pouch
Lory  Offline OP
Out of Pouch
L

Joined: Oct 2014
Posts: 54
South Carolina
I Messaged her three times awhile back she got back to me yesterday saying she'd message me when she got back to her desk in a couple of hours. I haven't heard back from her and have messaged her 3 more times since then. frown I don't have time to have anything made custom for my babes.

Re: Freak out [Re: Lory] #1381565
11/07/14 06:40 PM
11/07/14 06:40 PM
Joined: Oct 2014
Posts: 42
Alberta, Canada
R
Raelea Offline
Out of Pouch
Raelea  Offline
Out of Pouch
R

Joined: Oct 2014
Posts: 42
Alberta, Canada
Could you buy or borrow a smaller cage in the meantime?
I had the same problem, the cage I purchased was let getting to me as well, I even postponed getting my babies a week frown
I ended up borrowing a bird cage from a friend, that the babies stayed in for about 2 days. It was smaller than ideal but with some toys and perches it did well for them. I'll probably actually buy my own for when I need to travel or they need to go stay with family while I'm away or anything.
I hope she gets back to you soon.

Re: Freak out [Re: Lory] #1381567
11/07/14 07:16 PM
11/07/14 07:16 PM
Joined: Oct 2014
Posts: 54
South Carolina
L
Lory Offline OP
Out of Pouch
Lory  Offline OP
Out of Pouch
L

Joined: Oct 2014
Posts: 54
South Carolina
Oh Raelea it's the fleece pouches, purses, corner things, etc. It's not the cage it's their sleeping items. I heard they get their nails stuck so I made the decision to buy custom ones safer for my babies. But of course something went wrong.

Re: Freak out [Re: Lory] #1381570
11/07/14 07:29 PM
11/07/14 07:29 PM
Joined: Mar 2000
Posts: 42,633
LittleRock, AR USA
KarenE Offline
Owner
KarenE  Offline
Owner

Joined: Mar 2000
Posts: 42,633
LittleRock, AR USA
File a complaint with Paypal. I think you will be surprised how quick you get a response from her if not your package wink

If you ordered as the result of an ad she placed on GliderCENTRAL, shoot me a PM. If not, I can't help.

At any rate, try paypal for sure.


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Re: Freak out [Re: Lory] #1381573
11/07/14 07:51 PM
11/07/14 07:51 PM
Joined: Oct 2014
Posts: 54
South Carolina
L
Lory Offline OP
Out of Pouch
Lory  Offline OP
Out of Pouch
L

Joined: Oct 2014
Posts: 54
South Carolina
I'll message you karenE.

Re: Freak out [Re: Lory] #1381640
11/08/14 06:55 AM
11/08/14 06:55 AM
Joined: Jan 2009
Posts: 7,748
New Jersey
JillMarie Offline
Serious Glideritis
JillMarie  Offline
Serious Glideritis

Joined: Jan 2009
Posts: 7,748
New Jersey
It is always sad when something like this happens. As a customer it is frustrating when you are looking forward to something being delivered in a timely manner, and then it doesnt show, or show on time (had that last week with something and it drove me nuts)

As a vendor I always use tracking numbers, for piece of mind for both myself and customer. I use priority so depending on location takes 2 to 3 days which is nice as I hate to wait too. If using priority, insurance is included up to $50.


Last edited by Feather; 11/12/14 04:51 PM. Reason: removed text - Feather

:grey: Bosom Buddy Creations:grey:
^website link wink

Remember that God Loves You!
Re: Freak out [Re: Lory] #1381835
11/10/14 11:57 AM
11/10/14 11:57 AM
Joined: Aug 2014
Posts: 1,816
Longview, Texas
Kris_N_Zoe Offline
Glider Slave
Kris_N_Zoe  Offline
Glider Slave

Joined: Aug 2014
Posts: 1,816
Longview, Texas
So sorry to hear about your troubles. upset Hope you get it sorted out quickly! hug2

Last edited by Feather; 11/12/14 05:01 PM. Reason: removed text

Pibble pup Jenson jump Glide free: Smoke (6/16/15) and Zoey (10/2/15) :rbridge:

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